Privacy Policy

Last updated: March 17, 2026

1. Introduction

MotionMate ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our website, Adobe After Effects extension, and related services (collectively, "the Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Full name
  • Email address
  • Password (stored as a bcrypt hash — we never store plain-text passwords)

2.2 Payment Information

Payment processing is handled by LemonSqueezy. We do not store your credit card numbers or payment details on our servers. We receive your LemonSqueezy customer ID and subscription status for account management purposes.

2.3 Usage Data

We may collect basic usage data including:

  • Login timestamps and IP addresses (for security and abuse prevention)
  • Subscription plan and status
  • General extension usage patterns (no project content or audio data)

2.4 Audio Data

Important: MotionMate's AI features (subtitles and noise removal) process all audio data locally on your machine. No audio files, transcriptions, or processed audio are transmitted to our servers or any third-party service. Your creative work remains entirely private.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Manage your account and subscription
  • Authenticate your identity when you log in
  • Send important account notifications (subscription renewals, security alerts)
  • Provide customer support
  • Detect and prevent fraud or abuse
  • Improve and develop the Service

4. Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security measures including:

  • Bcrypt password hashing
  • JWT token-based authentication with expiration
  • HTTPS encryption for all data transmission
  • Rate limiting on authentication endpoints
  • Regular security audits

5. Data Sharing

We do not sell, trade, or rent your personal information. We share data only with:

  • LemonSqueezy: For payment processing and subscription management.
  • Service providers: Hosting and infrastructure providers necessary to operate the Service.
  • Legal requirements: When required by law, regulation, or legal process.

6. Cookies

Our website uses minimal cookies and local storage for essential functionality:

  • Authentication tokens (to keep you logged in)
  • User preferences

We do not use tracking cookies or third-party advertising cookies.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate personal data.
  • Deletion: Request deletion of your account and personal data.
  • Portability: Request your data in a machine-readable format.
  • Objection: Object to processing of your personal data.

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Login history is retained for 90 days for security purposes.

9. International Transfers

If you access the Service from outside the country where our servers are located, your data may be transferred internationally. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through a notice on our website. The "Last updated" date at the top reflects the most recent revision.

12. Contact Us

For privacy-related questions or concerns, contact us at:
[email protected]