Have a question about MotionMate? Need technical support? Want to share feedback or request a feature? Our team is ready to assist you. Reach out anytime — we typically respond within 24 hours.
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Having trouble with installation, activation, or any of MotionMate's features? Our technical support team is here to help. When contacting us about technical issues, please include your After Effects version, operating system, and a detailed description of the problem.
Need help with your subscription, billing information, or account management? Whether you're looking to upgrade, downgrade, cancel, or update your payment method, we'll walk you through the process.
We actively listen to our community and prioritize feature requests based on user demand. If you have an idea for a new tool, an improvement to an existing feature, or general feedback, we want to hear it.
Found a bug? Please provide as much detail as possible: what you were doing when the bug occurred, what you expected to happen, what actually happened, and any error messages you received.
Interested in partnering with MotionMate? Looking for team or enterprise licensing options? We're always open to exploring new opportunities that benefit the motion design community.
To help us serve you better, please check our documentation and FAQ section first — many common questions are answered there with instant solutions. If you can't find what you're looking for, don't hesitate to reach out. We're here to make your experience with MotionMate as smooth and productive as possible.